Client Satisfaction

To assure client satisfaction UNIGLOBE offices will promptly investigate every complaint and will help to secure the adjustment that is appropriate. We also abide by 10 Customer Commitments.

Technology

  • UNIGLOBEŽ Travel Manager
  • UNIGLOBEŽ Fare Search
  • UNIGLOBEŽ Hotel Exclusives

Our Services

Skylink Travel & Tours Ltd provides travel related services from air travel reservations to shuttle services and more.

Our People

Our People are the source of our strengths providing our corporate intelligence and determine our reputation and vitality. Investment and teamwork are our core human values. We consider our people to be the greatest asset to our company and constantly strive to improve ourselves through various trainings conducted in-house and outside.

  • Management Team
  • Corporate Office
  • All Branches

About Skylink Travel & Tours

Skylink Travel & Tours Limited is an IATA Accredited Travel Agency incorporated in July, 1991. Initially, it was operating from a small office until April 1995 when it moved to its present location, a prime business / commercial center around the Royal Palm Dar Es Salaam Hotel / Barclays House.

In November, 1994, Mr. Moustafa H. Khataw who was previously General Manager of another travel agency for 6 years and the present Managing Director of Skylink Travel & Tours Limited bought out the previous shareholders. In May, 1995 Skylink moved to the new office which is located in the prime business center - TDFL Building - Opposite Movenpick Royal Palm Dar Es Salaam Hotel - Ohio Street / A. H. Mwinyi Road.

Mission Statement

Skylink Travel & Tours Limited is a service oriented provider of value added ticketing and hotels agency. Our mission is to improve continually our products and services to meet our customers’ needs, allowing us to prosper as a business and to provide reasonable returns to the general public at large.

Our Values

People:
Our People are the source of our strengths providing our corporate intelligence and determine our reputation and vitality. Investment and teamwork are our core human values.

Products:
Our top of the line - friendly and efficient services to your needs is the essence of our existence and should be best in serving customers worldwide.

Profits:
Are the ultimate measure of how efficiently we provide customers with the best product for their needs. Profits are required to grow and survive; therefore we are masters of our destiny.

Affiliations

UNIGLOBE Skylink Travel & Tours Limited is affiliated to the following bodies:

  • IATA - International Air Transport Association as an IATA Accredited Member.
  • UFTAA - Universal Federation of Travel Agents’ Association as a Member.
  • ASTA - American Society of Travel Agents as International Active Member.
  • TASOTA - Tanzania Society of Travel Agents as a Member.
  • TATO - Tanzania Association of Tour Operators as a Member.
  • WCST - Wildlife Conservation Society of Tanzania as a Corporate Member.
  • SKYLINK RENT A CAR LTD, an associate company of UNIGLOBE Skylink Travel & Tours Ltd dealing with all car rentals within Tanzania and operating as AVIS RENT A CAR Licensee. Perhaps more than any other car rental companies, Skylink operates from a prestigious location and where better service and quality cars are guaranteed.
  • We are also the Agents of EMIRATES HOLIDAY, A division of Emirates group a pioneer and market leader in outbound group travel.