About Us
Skylink Travel & Tours Limited is an IATA Accredited Travel Agency incorporated in July, 1991. Initially, it was operating from a small office until April 1995 when it moved to its present location, a prime business / commercial center around the Royal Palm Dar Es Salaam Hotel / Barclays House.
- Mission Statement
- Our Values
- Affiliations
Client Satisfaction
To assure client satisfaction UNIGLOBE offices will promptly investigate every complaint and will help to secure the adjustment that is appropriate.
We also abide by 10 Customer Commitments.
Technology
- UNIGLOBE® Travel Manager
- UNIGLOBE® Fare Search
- UNIGLOBE® Hotel Exclusives
Our Services
Skylink Travel & Tours Ltd provides travel related services from air travel reservations to shuttle services and more.
Our People
Our People are the source of our strengths providing our corporate intelligence and determine our reputation and vitality. Investment and teamwork are our core human values. We consider our people to be the greatest asset to our company and constantly strive to improve ourselves through various trainings conducted in-house and outside.
- Management Team
- Corporate Office
- All Branches
Technology
UNIGLOBE® TRAVEL MANAGER ‘Leading edge travel technology & reporting tools’
As technology plays such an integral role in the travel industry today, Uniglobe have, and will continue, to invest in our own proprietary software. Our product is called ‘UNIGLOBE® TRAVEL MANAGER’ it enhances service to our clients, at all levels. These products also allow our staff the capability of instant access to all suppliers and cost savings through the Central Reservations System (scheduled airlines, hotel, car and rail) and other web-based products (internet agents, consolidators and low-cost airlines). They include:
UNIGLOBE® TRAVEL MANAGER (UTM Quality Control System)
With UNIGLOBE Travel Manager we have combined sophisticated computer technology with hands-on involvement to ensure that our clients receive the lowest possible airfare and the maximum travel policy compliance.
With over a million airfare changes every day, it is important to use advanced technology and experienced travel professionals for effective travel management.
From the time a reservation is made, our Quality Control System will perform generic tests at regular intervals on every booking right through until departure.
A few examples of the numerous tests it carries out are:
- Waitlist clearance
- Fare checks, alerting your consultant to any cheaper fares that may become available
- Visa check
- Preferred seat allocation
- Account Specific Tests as required, i.e. ensuring we have purchase order number, embargoes and Travel Policy compliance.
UNIGLOBE® FARESEARCH
- Accesses over 650 airlines and more than 50,000 hotels.
- A complete management system for the maintenance and distribution of UNIGLOBE®’s negotiated fares from airlines with real-time updating for new deals or amendments to existing deals.
- These websites include all scheduled airlines, airfare consolidators and Internet agencies; such as Expedia. It then returns the results to your UNIGLOBE consultant enabling them to offer you the cheapest fare in the quickest time.
- Travel Consultants can monitor your company’s Travel Policy and enable the Travel Managers to implement it using route deals and comparing them to others that are available.
UNIGLOBE® HOTEL EXCLUSIVES
This program is designed to compete against the likes of hotels.com, Travelocity, orbitz, etc. and is for specific types of clients who do not mind pre-paying their hotel in advance, and rarely make changes. It is not for every client, and sometimes GDS or the UNIGLOBE Worldwide Hotel Program rates might be better. The UNIGLOBE Hotel Exclusives program is yet another tool UNIGLOBE can offer our clients
Highlights:
- 20 - 70% off rack rates - tax inclusive
- Liberal cancellation policy: 6pm day of arrival
- Over 8,000 hotel properties participating, a hotel for every type of traveller - from 5 star resorts to budget city hotels.
- On-line reporting for the agency
- Live availability of hotels
- Complements UNIGLOBE World-wide Hotel Program - good for both corporate and leisure travellers




