British Airways Revised Baggage Policy

01 Nov 2007

Dear Trade Partner,

British Airways' revised hold policy will come into full effect from 6 November 2007.

The new policy was partially introduced in February to give staff and customers sufficient time to familiarize themselves with the changes. Since then, the airline has conducted extensive research involving its customer and its staff.

As a result, it will take a number of changes, designed to address the key concerns highlighted.

The changes will mean:

• Excess baggage charges will be significantly reduced
• Customers will benefit from a 20% discount if they pay excess baggage charges online at ba.com. Revised online excess baggage rates will be:
  • UK domestic flights - £14 one-way (previously £24)
  • All other short haul - £24 one-way (previously £48)
  • Long haul - £60 one-way (previously £96)
• Customers paying excess baggage charges at airport will pay:
  • UK domestic flights - £20 one-way (previously £30)
  • All other short haul - £30 one-way (previously £60)
  • Long haul - £75 one-way (previously £120)
• Continued flexibility for customers who are unable to carry one bag, provided they remain within the 23kg weight limit.
• Customers who check in bags within their piece allowance but that exceeds 23kgs will pay a flat rate of £25, with effect from 4 Nov 2008, once the airline's transition into London Heathrow's Terminal 5 is complete.

To learn more about British Airways Revised Baggage Policy,
click here to download PDF version.